Shipping policy
TopTen-Fabric Refund & Return Policy
Last updated: July 1, 2026
We want you to be completely satisfied with your purchase. If you are not happy with your order, please review our policy below.
Returns We accept returns within 7 days of delivery. Items must be unused, unwashed, and in their original packaging with tags attached.
Non-Returnable Items
- Items that have been worn, washed, or damaged by the customer
- Sale or discounted items (unless defective)
Refund Process Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5–7 business days via the original payment method or store credit.
Exchanges We offer exchanges for size or color if the item is in stock. Please contact us to arrange an exchange.
How to Initiate a Return Contact us before sending any item back:
- Phone: 01929-000111
- Email: info@toptengroupbd.com
